- Computer Support and Repair
- Support at Home
- Marketing/Website Design
- Business Services
In addition to home visits I offer telephone (or Skype) support with access to your computer, with your permission, via the internet. This means that I don’t have to travel to you but fix your computer from my office. As I don’t have to travel I will be more responsive to your requests and can pass on a 10% saving I and always bill by the minute.
At Home Support
I charge £25/hour standard rate. I do not make a call out charge in the local Henfield area (within 10 miles) but charge a minimum of 1 hour at your home to cover my travel costs.
Any equipment I buy for you will be supplied at cost plus a 15% administration fee. Alternatively I will advise you where to buy equipment directly.
I find it distressing when people are ripped off by traders and I guarantee that I will not overcharge by pretending problems are bigger than they are.
If I am unable to fix a problem within 2 hours I will not charge you UNLESS the problem is an equipment or software fault. In that case I will give you a fixed price quotation (excluding parts) but may need to take to computer to my office for fixing.
At Home Services
No callout fee in Henfield, Cowfold, Steyning, Hassocks and nearby.
Low £25/hour fee. Discount for telephone support.
Or if you need help with technology, call me on 07724 519692 or by email on email@example.com